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2012 Podcast of Year–Deming with John Hunter
Each season, I create different themes through out the year. Though I do not follow them exactly, I do try to create somewhat of a flow The 2012 Business901 podcast season incorporated over 60 podcasts...
View ArticleWhat kind of problem solving is that?
When I first started working years ago there seem to be a fairly prescriptive way of doing things. In sales: We used Rackman’s SPIN Selling techniques and of course, we did this with the decision...
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Integrating Lean, Service Design and Lean Startup
The next crucial level of organizational effectiveness: Lean Service Design. I have the pleasure of introducing Sara Coene through this guest blog post. Sara is a Lean Service and Process Consultant...
View ArticleDesign Thinking CHAT
Cultural Historical Activity Theory (CHAT) has its origins in Lev Vygotsky’s pioneering work in the 1920s. More recently, education scholars have used CHAT to study learning behavior through the...
View ArticleDo you only Listen through your Ears?
Empathy is a major differentiator between the traditional process methodologies of Six Sigma, and I say this tongue–in-cheek, Lean. Many times when you review Design for Six Sigma, Lean Startup, Lean...
View ArticleLean 3P Design: Going Back to Nature
In the Lean Design we use a process that is called Lean 3P. One of the most contentious part of 3P is this idea of looking to nature, to try to find solutions to the problems you’re trying to solve. We...
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